Virtual Travel Organizer - VTO 2G

Individual Agent Point-of Sale (POS)

Green screens similar to DOS mode and keyboard commands are things of the past - today agencies and travel management companies can design their booking systems utilizing the latest browser technology, making it visually attractive and allowing the end user to easily operate.

The technical basis for this is PASS VTO 2G. PASS VTO 2G is a modular system with which an appealing, functional booking front-end can be created.

Features VTO 2G

Active Selling: This function shows additional content related information so the travel agent is able to escort his customer with planning the rest of the trip.

Active Consulting: This function, based on rules, helps to support the agent in providing all relevant facts on the planned trip such as warnings issued by the state department, visa and health insurance requirements.

Active Customer Care: This enables to integrate CRM-functions into the consulting and booking process.

Quicksearch: This sophisticated feature will increase the performance of experienced agents. It enables the agent the use of traditional native GDS screen commands for his request. The response will be displayed in VTO’s well-established graphical format. The feature will be configurable and clients can enhance the feature themselves using the PASS rule engine.

Therefore VTO is turned into a consulting tool based on …

Content:

Airlines
Low Cost Carrier
Hotel content
Rental cars
Any additional content

Usability:

cross selling capabilities
state of the art, intuitive, highly configurable GUI
enhanced usability for experienced agents and novices alike
fast and easy to navigate
highly modular, easily adjustable design

Major goals:

increased agent productivity
unified workflows
- Best agent acceptance for graphical interface
- multi source usage
best quality of customer service
- easy to find
- best offer (not just cheapest)
agent support at his fingertips for best consultancy
- reduce complexity
- agent should not have to think, he has to sell
- remind agent to gather and/or pass along necessary information needed for the specific process
- shortest period of time to increase productivity and reduce customer waiting time

For further information please have a look at our in-depth product details and our up to date process handling below and contact us via mail at: usa@pass-consulting.com or call us at: (305) 269 – 6975.

We will be delighted to provide you a free demo account. Just fill in your contact details for the VTO 2G demo account here.

Standardized development instead of standardized product

With the successful integration of our Agent Point-of-Sales tool “Virtual Travel Organizer” (VTO) to several of the top Travel Management Companies we have learned one lesson: There is no such thing as “One size fits all!” for a graphical user interface in this industry.

Read more to our VTO 2G Project Mgt. in our Consulting Section.

Development: Individual Software Off-The-Shelf

Once our client accepted the proposal, we will accomplish the development immediately using our Virtual Software Factory.

Read more about our VTO 2G Development Mgt.

Go Live & Maintenance Options

Optionally we can also support you with the deployment of software, training of the end users and administrators, setting into production and other go live tasks including monitoring, performance, troubleshooting and customization. Our proposal usually contains one or more maintenance options to choose from. Depending on your needs one of the following options will give you the highest comfort level to fit your business model.

Maintenance by	Full Advantage of the Software Factory	upfront	monthly
PASS	++	$$ (or $$$)	$$ (or $)
Clients using the PASS Center of Excellence Product Maintenance	+ or ++	$$$	$ + own staff
Client	-	$$$$	-
No Modifications	-	$ (or $$)	$ (or -)

The application can be hosted in the client’s location or in the PASS high security datacenter.

For further information please contact us via mail at: usa@pass-consulting.com or call us at: (305) 269 – 6975.


	Products
	Product Overview
	Point-of-Sale
	VTO 2G Agent - POS
	VTO Professional
	Internet Booking Engine
	Fare Management
	Corporate IBE
	XX/1 Multi-GDS Hub
	Support & Maintenance