Information Technology as a Strategic tool of Competitive Quality
Quality is the prerequisite for business success. IT is the quality enabler in today’s economy, its products, production methods and distribution channels through increasing levels of virtualization and relies on IT.
‘Quality that's IT’ points out the many interactions between IT and quality. Quality is defined and described as a strategy for outstanding value generation. It also illustrates the key techno-socio economic development of convergence: Established technologies are being replaced by IT, entire business sectors are being changed and newly developed. Examples from industry and commerce show IT’s essential role as a core competence. Key performance areas and development trends are also presented as well as IT based perspectives for the further development of our society and ecomomy.
Hardback with book cover, postal dispatch, Language: German
The book is now also available as an e-book:
e-book from Apple
e-book from Amazon