Business Process Automation (BPA)

PASS BPA Suite – analyze, optimize, automate, and test your business processes

Business Process Automation

Master critical factors of success

Business Process Automation (BPA) is more important than ever today and there is more in focus than pure cost savings. For many organizations the critical success factor is mastering business processes in order to command a leading position in global competition. The decisive factor here is to consider Business Process Automation as an overall concept to systematically and sustainably integrate into the organization.

Our business process automation portfolio

Our services and solutions range from comprehensive consulting to an end-to-end analysis of your value chain. Our employees have profound consulting and project experience starting from establishing concepts and designs up to the implementation, documentation and training of end users. Focused on the processes critical for your business and their strategic importance, we optimize and automate your business processes for long-term success.

PASS BPA Solution

PASS BPA Solution

With the PASS BPA Suite, you can model your business processes in detail and also automate and test them efficiently. All without media changes and with just one single tool.

More on the PASS BPA Suite

BPA as a Service

BPA as a Service

You can greatly simplify your business processes with outsourcing. We offer you the opportunity to completely outsource your BPA so that you can take care of your core business.

Support for IBM Tools

Support for IBM Tools

Are you already using IBM modeling tools? We support and advise you in your business process optimization using the IBM Business Process Manager BPA tool.

With the services we offer, we can provide extensive support for the entire BPA lifecycle. The combination of best practice methods, reference models, and our BPA Suite tailored to your requirements forms the basis for performance optimization and quality improvement and guarantees quick ROI.

PASS BPA Suite

Highly efficent business process automation: analyze, optimize, automate, and test your business processes

Components of the PASS BPA Suite
Components of the PASS BPA Suite

Business IT alignment: one tool, all functions

With the PASS BPA Suite, you can model your business processes down to the last detail. This tool supports you in analyzing, designing, and testing as well as in automating your processes.

Effective optimization with the PASS BPA Suite – in full compliance with BPMN standard

The core of the PASS BPA Suite is a high-performance workflow engine with an integrated, real-time capable data warehouse and a revision-proof document management system. Here the processes are transparently designed and documented in accordance with compliance requirements. As a result, you can react quickly and innovatively to changes in the business strategy for new and emerging requirements from customers, business, and the market.

Seamlessly referenced models and continuous navigation provide roundtrip engineering. They range from analysis in implementation or of the process landscape, to dialog flows and business objects to system architecture.

Tool view: process analysis, process automation and test automation including collaboration
Tool view: process analysis, process automation and test automation including collaboration

Possible modeling with the PASS BPA Suite

  • organization
  • user roles and rights
  • process map
  • processes and sub-processes
  • collaboration
  • conversation
  • choreography
  • business objects
  • status objects
  • implementation diagrams
  • dialogs and dialog flows
  • business rules
  • system architecture
  • system integration
  • documentation diagrams
  • unit tests and test suites
  • etc.
Business process modeling with no change in media, from technical to executable models
Business process modeling with no change in media, from technical to executable models

With the seamless integration of all models with optional hyperlinks and indices for fast access, users can easily navigate between the individual models as well as the analysis-, automation-, and test levels. This offers user-friendly and understandable online documentation for users with read-only access.

System integration made easy

With our tool agent technology, any systems and interfaces can be  implemented quickly and simply.

We are constantly expanding to include certified interfaces such as SAP. The tool agents are Java-based and can be developed independently. They are easy to use with intuitive drag-and-drop and data mapping in the process models.

An easy-to-use BPA solution – even for the business units

A convenient, customizable interface is available to the user to process his tasks. This includes features such as task prioritization, calendar functions, resubmission, escalation, or graphic information on the current processes. It allows your business units and IT departments to work hand-in-hand, assuring a shorter time to market

Highlights of PASS BPA Suite

Business IT Alignment

Business IT Alignment

With the PASS BPA Suite, it is possible to create technical and executable models without changing media, which guarantees consistent updating and further development across the entire BPA lifecycle.

Shorter Time to Market

Shorter Time to Market

The seamless design of the processes allows you to realize cost savings and quality improvements. Adjustments can be made and tested ad hoc by both the business unit and the IT department.

Efficient Process Modeling

Efficient Process Modeling

The BPMN standard is fully supported. We guarantee a high degree of automation and provide reusable process components and business process patterns.

Business units can perform their own modeling

Business units can perform their own modeling

Using drag-and-drop and intuitive mapping, the processes can be modeled and executed directly.

One solution for all devices

One solution for all devices

The dialog modeling is based on responsive design technology. Dialog elements and operation adjust themselves automatically, without any programming expense, to the relevant device (laptop, desktop, mobile device).

Cloud-based Version

Cloud-based Version

The cloud-based version, in conjunction with our flexible licensing model, makes it possible for individual users and companies of all sizes to use the PASS BPA Suite.

BPA Suite Benefits

Users and specialists

Users and specialists

  • one tool for business units and IT – without media change
  • intuitive modeling and optimization
  • quickly made functional modifications
  • simultaneous modeling in virtual teams
  • collaboration on all process levels
  • use and re-use process and GUI pattern catalogs
IT-managers

IT-managers

  • efficient automation
  • platform-independence
  • multi-client capability
  • easy integration
  • transparency
Decision-makers

Decision-makers

  • cost savings
  • quality improvements
  • shorter time to market
  • provision of management information
  • reduction in error rates

Use Cases

Possible usage scenarios of the PASS BPA Suite

Our BPA Suite can be used in various different contexts – it can help you optimize processes and reduce costs at nearly every single point in your company. A short selection of possible use cases:

  • invoice management
  • load control
  • manufacturing engineering
  • ITIL process management
  • loan and mortgage processing
  • IT infrastructure documentation
  • mapping of public administration processes
  • process digitalization
  • industry 4.0
  • implementation of electronic files
  • claims management
  • knowledge and consulting management
  • order management
  • document management

BPA Finance

Business Process Automation for banks

Given the progressing industrialization process in the financial industry, the flexibility of IT applications is being put to a severe test. They should be analyzable, interoperable, integrated, process-variant, open and able to be mapped to any new organizational structures. These requirements arise from the need to improve the cost-income-ratio and to increase the STP (straight-through processing) rate. Thereby, the objective of financial companies is to satisfy the needs of online banking, to support the outsourcing of functional blocks, to fulfill the legal requirements and to take into account the operative risks under Basel III.

Banks can meet such challenges only through a rethink – the front office and back office of a bank, together with workplace-related IT support, must be converted into an integrated, media-consistent and process-oriented organization.

This means that banking services, in the sense of a production process, must be based on the assembly line principle. To this end, we offer our customers the flexibilization and process automation components of the Financial Business Process Factory – an adaptation of our BPA Suite specifically for the financial sector. With this technology, you can not only make your IT applications more flexible – you can also modernize such applications.

Turn your bank into a financial services factory!

Business Process Automation by PASS

One system, all functions for cross-industry business process automation – analysis, optimization, automation and testing of your processes.

The Financial Business Process Factory consists of the following components:

Process Modelling

Process Modelling

Processes can be designed, simulated, monitored and analyzed. Moreover, functions for dynamic rerouting are available.

Process Integration

Process Integration

Our BPA solution provides a component with which connections can be constructed to both individual users and to third-party systems.

Process Workflow

Process Workflow

Through functions regarding work allocation, inbox management and workflow control, your workflow is fully supported.

Process Context

Process Context

In the context of business processes, our solution offers features for capturing, routing and archiving documents.

References

"Word of how easy it is to use – both in terms of the interface and the general handling – spread quickly."

"In particular, our major customers are rapidly moving towards the paperless office. It was the starting point for us to put our invoicing to the test. In addition to the software, what impressed us above all was the know-how of PASS in the banking sector. For example, in the medium term, we're planning to integrate the payment process."

Claus Weller

Organization & IT Manager

Car Dealership Kunzmann

 Read success story

Business Process Automation

06.01.2015

5

"We have relied on the PASS BPA Suite for more than 9 years"

"It is the motor for our loan factory and it integrates all software modules needed for processing (ERP, electronic files, correspondence, scoring). As a result, it controls who, what, when and how processing is done. It significantly reduces the workload for our employees. Our credit processing runs extraordinarily quickly and efficiently."

Michael Offermanns

Head of IT Modules

Hypotheken Management

 Read success story

Business Process Automation

06.01.2015

5

"The PASS BPA Suite provides all details that we expect from an electronic file system."

Activity management for structured and non structured processes, commercial correspondence components, file administration, electronic signature, resubmission, archiving and much more. By introducing electronic files, we have been able to shorten cycle times, reduce error sources and increase productivity."

Magister Bernhard Urban

Assistant Head of Department

Oesterreichische Nationalbank

 Read success story

Business Process Automation

06.01.2015

5

"Today everybody has fully embraced the idea that the electronic file is the tool for active claims management."

"To our understanding, claims settlement is a service business. The new solution allows us accessing all required data immediately. Now we can offer our customers service packages that exceed simply reimbursing the incurred damage by far."

Hans Joachim Koch

Head of the Claims Division

HDI Stuttgart

 Read success story

Business Process Automation

06.01.2015

5

"The new solution not only supports us in managing our product portfolio but also considerably reduces the time needed to introduce new products."

As tasks are assigned automatically and the system's use is very intuitive, the employees take to it very quickly. New capabilities are easily acquired and training requirements are minimal.

Rob Dekkers

Operations Manager for ADSL

KPN Broadband Networks

 Read success story

Business Process Automation

06.01.2015

5

“It was of utmost importance to involve the employees“

This approach proved to be very successful. Today, the system is fully accepted by all involved parties, from top-level executives over head of departments to end users. For the approx. 60 users, the system has led to a substantial workload reduction.

Michael Deilmann

Project Manager

Ministry of Labour, Integration and Social Affairs North-Rhine Westphalia

 Read success story

Business Process Automation

06.01.2015

5

FAQs

The process modeling supports the full syntax in accordance with BPMN.

Both smart devices and all devices with an HTML5 compatible browser are supported.

The PASS BPA Suite includes a process pattern catalog. Process patterns (e.g., four-eyes principle, resubmission) can easily be used in specific customer applications via drag-and-drop.

Ad hoc workflows are based on status diagrams that can be modeled as desired and therefore support typical processes such as statement, information, co-signature, signature, etc.

Collaboration is possible on all model levels in the PASS BPA Suite down to the detailed element level. 

Business Process Management as a Service

The PASS BPM as a Service Model
The PASS BPM as a Service Model

PASS gives you the opportunity to outsource your complete Business Process Management (BPM), so you can concentrate on your core business. The BPM as a service model is a service orientated solution. Explained simply, BPM as a Service (BaaS) is the outer shell of Infrastructure-, Platform- and Software as a Service (IaaS, PaaS and SaaS).

We combine all BPM services, from process analysis to real time enterprise management, to integrated on-demand services:

  • Automation of business processes.

    • Process analysis and modeling with different specifications and scenarios.
    • Process automation and process simulation using IBM Business Process Manager Standard.

  • Business Performance Management and Real-Time Enterprise Management using new intelligence methods based on the BPM Suite IBM Blueworks Live and IBM Business Process Manager Standard.
  • Integration of ident technologies (e.g. RFID).
  • Integration of mobile devices (e.g. Smartphones).

Characteristics and benefits of BPM as a Service

The following table presents you the characteristics and benefits of BPM as a service. Profit due to high flexibility and take advantage of the simplified payment models combined with only a little initial investment. 

ROI:

 

Little initial investment on infrastructure and tools or developing advisory competence.

PIP:

Process Interaction Point method for transparent expense tracking based on praxis models and the PASS DIP (Data Interaction Point) method.

Dynamic BPM:

 

Flexibility through fast process changes with standard, express and overnight services.

Pay-as-you-go:

 

Simplified payment models based on SaaS & Cloud proposals.

BaaS Configurator: 

 

BPM service configurator for individual service arrangements.