The complete solution for handling your online ticket sales
As an organizer of events, you can no longer avoid offering tickets online in addition to the stationary advance sale. The official regulations in the times of Covid-19 have further strengthened this requirement. The handling of ticket sales via an online platform ensures that limited numbers of visitors are not exceeded. Visitor data to be recorded for contact tracking purposes can already be managed centrally in a database during online ticket sales. In addition, long queues at the ticket offices are avoided. In order to enable you to do this quickly and easily, PASS has developed an Event Ticketing System that ensures optimal processes in online ticket sales and at the entrance to the event location.
Ticket sales classic vs. online
The PASS Event Ticketing System is the ideal complement to your stationary points of sale. Once purchased, you can provide your customers with their entrance tickets in the form of a physical ticket via shipping service providers or digitally as an e-ticket. Buyers of online tickets have the option of printing them out, saving them as an eTicket on their smartphone or downloading them directly in the PASS ticket app.
No purchase of hardware necessary
With the PASS app, tickets can be scanned and checked at the entrance control using a bar or QR code. All you need is a smartphone and Internet access to verify the validity of tickets. The purchase of expensive hardware (e.g. hand scanners) is therefore not necessary.
Transparent and complete process handling
The intuitive and clear user interface in Responsive Design ensures maximum user-friendliness on all terminals - both for your customers in the ticket shop and for the users in the context of system administration. Our ticketing software for your own ticket shop can be extended by any functions and interfaces as well as by various merchandise management modules in the backend and thus becomes an individual solution.
In addition to online ticket sales, merchandising products can also be displayed within the shop and purchased by the customer in the same order process.
The list of our customers ranges from sports clubs to the theatre. But also leisure areas, such as swimming pools, benefit from our event ticketing system. According to this, it does not matter whether the ticket sale is carried out with a fixed seat selection including defined price categories or without seat allocation.
Whether it’s images, videos from artists, or images of the location – you can grant users access to a virtually unlimited amount of media.
Management and definition of different ticket categories, seat class, individual seat selection and assignment at the event location.
Management and organization of standard and reduced prices, different types of pricing depending on seat class.
Client information needs to be systematically managed and client relationships must be regularly cultivated. You can take care of this by (optionally) taking advantage of the PASS CRM System.
As soon as a client has put in a ticket for an order in the shop, an invoice will be automatically generated. Moreover, you can use the interface to integrate your current financial accounting module.
Creating and managing outstanding payments and credits.
Mobile Device Readiness
By using our event ticketing, your clients are able to conveniently put in a ticket at any time, at any place and on any device.
Existing software in your company is not an obstacle. The event ticketing system can be tailored to your needs by integrating standard interfaces.
Order by Alexa voice command: Registered users can use this voice function to order and pay for tickets without having to call up or fill out forms.
Are you just starting out? No problem. The event ticketing software is well prepared for your growth and scales with an increasing number of users.
Would you like to digitize your entrance control at events? The online tickets can be equipped with a bar or QR code. Scanning is done with a smartphone directly via the PASS app.
Customization tailored to your ticketing software
We offer customizing tailored to your corporate design and online platform. Below is an example of a soccer club for which we have adapted the event ticketing system:
1. Personal contact
Do you have questions about our event ticketing system and would like to contact us personally? Then send your request by e-mail or via our contact form. We will call you back to discuss your interests and arrange an appointment for a virtual meeting of the PASS Event Ticketing Software. You can also contact us by phone at +49 6021-3881-7528.
2. Virtual meeting
In a joint online appointment via video conference, we will give you an insight into the front- and back end of the event ticketing system. In addition to a presentation of the structure and functionality, one of our software developers will be available to answer any technical questions you may have.
3. Test installation
Before you decide to buy, we offer the opportunity to get to know the event ticketing system on a free trial for 14 days.
4. Requirements for the go-live
Have you decided to use the PASS Event Ticketing Software? These three steps lead to the activation of the system:
- PASS sends you an offer
- You return the signed offer
- You send us hall or seating plans, which we integrate directly in the event ticketing system (if it’s not already there)
As soon as all requirements are met, the ticketing software will be provided. After go-live you can start creating your events in the event ticketing system yourself and provide your customers with tickets for sale online.
User and authorization management
Our event ticketing system enables you to define the system usage rights per user and resource in a fine-grained way. Using the integrated role concept, you can combine authorizations and assign them to your employees. This ensures, for example, that all employees who are responsible for the administration of events have the same system rights and only have access to the functions relevant to them.
In the administration area of our ticketing software we offer you several procedures for multi-client capability. This is a prerequisite for organisers with numerous clients. It prevents mutual insight and interference in data between different clients. As an organizer, you benefit from the central software installation and maintenance.
In the backend of our ticketing software, you can use the report generator to define various evaluations on your data budget and make them available to other users. The formatted reports are tailored exactly to your needs, as you decide on the data and the type of presentation. The definition of standard reports also lies entirely within your hands.